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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deidre Leaders

Deidre Leaders

February 11, 2026

5  out of  5
rating by Deidre Leaders
"Jake is one of those people who truly takes pride in what he does. He’s a great communicator, extremely reliable, and always treats people with kindness and respect. He’s the type of person who will make sure you understand your options and feel confident in your decisions. I highly recommend Jake to anyone looking for an insurance agent who is both knowledgeable and personable."
We responded:
"Thank you Deidre! Jake is a wonderful part of our team and I'm glad he was able to help. We look forward to working with you in the future. "
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Joseph Soronio

January 30, 2026

5  out of  5
rating by Joseph Soronio
"No problem , I explained my there understand"
We responded:
"Thank you for the review Joseph! We're always happy to help. "
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Grace Meyer eachone

January 30, 2026

5  out of  5
rating by Grace Meyer eachone
"Katy is a Superheroine! Every time I call with questions or concerns she is on the spot with Answers or gets back to me in a very timely way. I really appreciate her wisdom and willingness to help."
We responded:
"Thank you for the review! I agree, Katy is an amazing part of our team and is always happy to help. "
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Bertan Altuntas

January 22, 2026

5  out of  5
rating by Bertan Altuntas
"Jake took care of our insurance needs quickly with minimal pain and the price was better than what I was paying previously. Great service."
We responded:
"Thank you Bertan! I'm glad Jake was able to help and we look forward to working with you. "
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Karen Wagner

January 1, 2026

5  out of  5
rating by Karen Wagner
"Great Insurance had Car insurance in California and now Renters in Washington St! Thank you Travis"
We responded:
"Thanks for the review Karen! We're always happy to help and look forward to working with you in the future. "
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Judy L

January 1, 2026

5  out of  5
rating by Judy L
"Prompt, friendly customer service. Good followup."
We responded:
"Thank you Judy! Please reach out any time, we're always happy to help. "
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Mickey

December 30, 2025

5  out of  5
rating by Mickey
"Very professional and understanding. Felt really at ease when going over policies and they were very patient with my 101 questions. Ad someone who grew up in West Seattle I highly recommend!"
We responded:
"Thank you so much for the review! Our team is happy to help any time and we look forward to working with you in the future. "
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Nicole Beery

December 11, 2025

5  out of  5
rating by Nicole Beery
"Katy has been great getting me all set up since I moved to WA. Very friendly and thorough !!"
We responded:
"Thank you Nicole! We're happy to help any time and we look forward to working with you in the future. "
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Leslie Schotzko

November 24, 2025

5  out of  5
rating by Leslie Schotzko
"This office is great to work with. The staff is always easy to communicate with and they are quick to answer questions."
We responded:
"Thank you Leslie! We are always happy to help and look forward to working with you in the future. "
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Lee Williams

November 7, 2025

5  out of  5
rating by Lee Williams
"Katie is the person I worked with helped me out a lot and explained everything to me so I would understand what I’m getting and I appreciate all the help she did."
We responded:
"Thank you so much Lee! I'm glad Katy did a great job explaining everything and we look forward to working with you in the future. "
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susie kozawa

September 12, 2025

5  out of  5
rating by susie kozawa
"Katy (as well as all other Travis Hartman agents) have been most helpful with advice and patient with policy explanations. They are consistently friendly and approachable. I feel they are advocates for their clients rather than sales people. This is why I continue with State Farm for my home and auto insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jackie Davidson

September 3, 2025

5  out of  5
rating by Jackie Davidson
"Jake found me such a great rate for my son and I! Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Audrey Batchelder

September 2, 2025

5  out of  5
rating by Audrey Batchelder
"Jake was awesome and helped me understand what services I needed for both home and auto insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ashley

September 2, 2025

5  out of  5
rating by Ashley
"Travis Heartmans office has always been very helpful, prompt, knowledgeable and easy as ever to assist with questions and needs! I highly recommend State farm. Not to mention full coverage auto insurance and renters package rates are unbeatable. 😉"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Olivia Cuanan

July 28, 2025

5  out of  5
rating by Olivia Cuanan
"agent was very helpful"
We responded:
"Thank you! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Allie

July 25, 2025

5  out of  5
rating by Allie
"Katy was amazing. So quick getting our policy together and walked us through every line of it. Made it a really easy decision to go with State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Alex North

Alex North

July 23, 2025

5  out of  5
rating by Alex North
"I had a great experience working with Travis Hartman. After dealing with a pushy sales experience from my previous insurance company, Travis was a breath of fresh air. He was friendly, patient, and actually listened to what I needed. He kept everything transparent from the start, walked me through my coverage options without pressure, and found me a rate I was genuinely happy with. I felt like he was focused on helping me and not just making a sale. If you’re looking for someone who takes the time to understand your situation and treats you with respect, I highly recommend reaching out to Travis."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Anna Nguyen 425-232-3957

Anna Nguyen 425-232-3957

July 3, 2025

5  out of  5
rating by Anna Nguyen 425-232-3957
"Travis and his staff are the best! I've had my auto and home policies through them for many years. They are quick to respond, have excellent customer service and low rates."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Peggy Hunt

Peggy Hunt

July 2, 2025

5  out of  5
rating by Peggy Hunt
"Looking for new home owners insurance after 28 years. Jake has been wonderful! Super fast at getting us quotes and quick to answer all my questions. Highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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vic tha

June 19, 2025

5  out of  5
rating by vic tha
"River helped me with the policy and was very thorough and easy-going."
We responded:
"Thank you, Vic, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policy! We are lucky to have hard-working team members, like River, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Rob Trosino

June 10, 2025

5  out of  5
rating by Rob Trosino
"We are long time customers and everytime we have had to contact the office we have been treated as a priority! From Katie on up to Travis we couldn’t recommend this team with anymore confidence. From rock chips to flooding they have resolved everything expeditiously and handled every detail. Use them with complete confidence in the services they provide."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kimmi Yamauchi

June 9, 2025

5  out of  5
rating by Kimmi Yamauchi
"Always professional. The staff answers all of my questions and respond very quickly. I would have stayed with them indefinitely but I moved to another state."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
Profile photo of Sophia Salus-Kleiner

Sophia Salus-Kleiner

June 6, 2025

5  out of  5
rating by Sophia Salus-Kleiner
"Katy was so helpful on the phone sorting out some confusion I had and offering sound advice! Thanks Katy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Irina Dutka

June 3, 2025

5  out of  5
rating by Irina Dutka
"Helpful, calm and respectful :)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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barb bradley

May 23, 2025

5  out of  5
rating by barb bradley
"Jake was helpful and saved me a lot of money! He was professional and courteous!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"